Customer Service Charter

AIMS

The Ticket Sales Office and Leeds Rugby Retail Store will contribute towards this vision by:

Feedback and Complaints

All Feedback both positive and negative is greatly received; we welcome your opinions and suggestions.

Please address you feedback to Sian Jones (either by letter to the address below or via email). All complaints will be dealt with or passed to the relevant person within a maximum of 48 hours.

Please address all mail to:
Sian Jones
Head of Customer Experience
Emerald Headingley Stadium
St Michael's Lane
Leeds
LS6 3BR

Email: Sian.jones@leedsrugby.com

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