The Ticket Sales Office and Leeds Rugby Retail Store will contribute towards this vision by:
- Being a complete Customer Service Support Centre, able to answer all customer queries or direct them to the appropriate department
- To provide an enjoyable customer experience and surpass expectations
Feedback and Complaints
All Feedback both positive and negative is greatly received; we welcome your opinions and suggestions.
Please address you feedback to Sian Jones (either by letter to the address below or via email). All complaints will be dealt with or passed to the relevant person within a maximum of 48 hours.
Please address all mail to:
Head of Customer Experience
Emerald Headingley Stadium
St Michael's Lane